People Skills and Business Skills
A tailored and practical training course is often a highly effective way to address training needs and develop the capability and confidence of staff at all levels. Change management training is essential if managers are to influence others to change their behaviour.
Bespoke /In-house training courses
Tailored to your needs and the outcomes you require, we focus on learning while doing, and application of the learning back in the job. Courses and workshops are generally 1-3 days in duration.
- Communication skills
- Conflict management and giving and receiving feedback
- Influencing skills
- Presentation skills
- Customer care / customer service
- Finance for non financial managers
- Commercial awareness
- Change management
- Performance management for line managers
- Performance appraisals
- Priority management
- Understanding motivation
- Effective delegation
- Marketing HR to the business
- Customer service
Team Development Events
We work with teams at all levels to maximise team effectiveness.
Our team events help team members to get to know themselves and their colleagues; their preferences and how best to communicate with each other. This results in really effective team working. It also helps teams to work cooperatively and interdependently with other teams both within their organisation and with clients, partners and suppliers.
We help teams to accept and rise to challenge, and to deal with conflict and change as a normal part of business. The teams might already be functioning well, and want to optimise their high performance. They might be suffering from poor motivation, or they may have become dysfunctional and need significant help.
They might just need to have some fun. Combining learning with a fun activity can create a highly beneficial team event day. We work with partner organisations to create team building events all over Nigeria and West Africa; outdoor activities, cookery classes, competitive sightseeing, chocolate making and ‘Apprentice’ style challenges.
Whatever the need, it is the skill of the facilitator that can really make the difference. That’s where we come in.